Libraries, albums and photos

Trash and deleting

Whatever you delete waits 7 days before it disappears for good: photos in the gallery's Trash, libraries, albums and galleries in “Recently deleted”.

Photos

  • Delete one photo or a selection; they move to the Trash (the gallery's “⋯” menu → Trash).
  • “Restore” puts a photo back in the gallery. Each photo says how long it has left.

Libraries, albums and galleries

  • Deleting one hides it from recipients at once. It is kept for 7 days and can be restored in that time; after that it disappears together with its photos.
  • To restore: on the list it was on (Libraries, a library's Albums, an album's Galleries) switch the view to “Recently deleted” and press “Restore”. Each row says until when.
  • The restored item comes back as a draft — publish it when you're ready. Whatever was deleted together with it (a library's albums and galleries) comes back as it was; anything you had deleted on its own before stays in its own “Recently deleted”.
  • An album or gallery inside a deleted library can't be restored on its own — restore the library first.
  • Anything a live link leads to can't be deleted — revoke those links first.

Good to know

  • On the Free plan a gallery with no active link goes to the trash by itself after 30 days. It can be restored once its library has a live link again (or on a plan without that rule) — otherwise it would go straight back.
  • A restored approval or selection gallery made this month counts toward the month's limit again.
Questions
I deleted a library by mistake. Is it gone?

Not for 7 days. Libraries → view “Recently deleted” → “Restore”. Its albums and galleries come back with it.

Why is the restored gallery a draft?

So nothing reaches a client again without you deciding it. Publish it with the line under the title. Whatever came back together with a restored library or album keeps the status it had.

Still stuck?

Write to us — a person answers

Questions, problems, feedback: we reply within a few days at the latest.